Frequently Asked Questions:

Frequently asked questions are listed below with the answers that will help you about your possible queries.

 

What is the minimum quantity to make an order?

The minimum quantity is one carton. Normally one carton contains 12 pairs, but in Toe-Posts/Flats the quantity may vary to 14 or 18 Pairs.

What is the size ratio in a carton?

90% of the styles have following size ratio

 

12 pairs/per carton:

Size         (For 12 Pairs)

UK3               1

UK4               2

UK5               3

UK6               3

UK7               2

UK8               1



For Toe Posts/Flats, that have 14 pairs or 18 pairs, the size ratio will be as follows:

Size       (For 18 Pairs)               (For 14 Pairs)

UK3               1                                1
UK4               3                                2
UK5               5                                4
UK6               5                                4
UK7               3                                2
UK8               1                                1

 

How many colors in one cartons?

One carton contains only one colour.

 

How can I order?

You can order over the Phone (See our contact us page) or Email



You would need to tell us the Article/Style No. so that we can check against our stock inventory

Other information that we need to process your order is:



  • Colour and quantity you need

  • Your Address for delivery

  • VAT no. if outside of United Kingdom

  • Contact No and Email

We will then contact you ready with an performa invoice for payment. 

Where I can Find the article/Style No.?

Just hover the mouse over the picture and it will show you the Article/Style no.

Or

When you click on a picture to enlarge it, it will show you the Article/Style no. on the bottom left corner of the picture.

 

How can I pay or what payment methods are acceptable?

We accept following payment methods:



  • Pay By Debit/Credit Card over the phone

  • Cheques

  • Bank Account Transfer

  • Cash on Collection

  • Cash on Delivery (Subject to availability)

Orders will only be processed/dispatched after payment is cleared. 

 

What will be the delivery time window?

Next day with TNT Express (UK only)

 

5-7 working days for Ireland and Europe

 

7-10 working days outside Europe.

What are the delivery costs?

 

Delivery costs are subject to weight of consignment and destination.

 

We usually work out a quotation for international orders and add this to the perfroma invoice but welcome if you would like to collect using your own courier service.